International customers agree to read this entire page and agree to all terms set forth on this page and the entire website.
We ship all over the world using U.S. Postal Service. Your package will ship First Class International unless you make other more expensive arrangements prior to ordering. We do advise you actually read out our Terms of Service Agreement prior to placing an order. All international shipments are at the customers risk.
Please Note: United States Postal Regulations forbid all merchants to mark the package sent out of country as GIFTS. We mark our packages for our customers "Protective Medical Garments" & "NO VAT" or "Clothing" depending on the item shipped. Novelty Items are marked for customers as "Clothing" they will have a VAT upon arrival in your county.
However, any CUSTOMS DUTIES, TAXES, OR TARIFFS are the sole responsibility of the customer. Each country is different and treats protective medical garments differently. Many countries DO CHARGE DUTIES or TAXES on these products. If you have any questions you should contact your local customs agency.
If you do not select the correct shipping rate for your country in the shopping cart we will adjust your ticket automatically. No notice will be sent, the above statement is your notice.
Shipping International Continued
All international shipments of any kind are at the customers risk and the customer agrees to this risk. Mountain View Products / LCL Supply will show evidence of a shipment. U.S. Postal shipments will all have at least one tracing scan inside the United States, this first tracking scan will serve as proof of shipment. The customer agrees that this first scan will serve as proof of shipment and the customer accepts this first scan as proof of delivery and accepts all risk from this point forward for their shipment. We will not be able to assist in any way in tracking a lost international shipment. The customer agrees to accept all liability on all international shipments. The customer is additionally and solely responsible for any taxes and duties and fines that may be applied to his order by his country and or state or city. There are no guaranteed tracking options available on international shipments to the customers door. There is no insurance offered on any international shipment.If a customer desires a different carrier to be used, arrangements must be made and additional shipping costs paid to Mountain View Products in advance of the shipment. The customer agrees to assume all risk of this or any international shipment. Additionally, if a customer has specific customs documentation instructions that differ in any way form our normal customs declarations used on international this request immediately relievies Mountain View Products of any and all liability and the customer agrees to pay all legal fees or government fines both domestically and internationallythat may arise as a result of the instructions provided by the customer. In the event of a customs documentation error in the declared value the customer agrees to handle all necessary actions need to clear their package from their countries customs department. Should the customer need additional documentation to assist their efforts Mountain View Productsmay require additional fees to be paid by the customer to cover our any of our expenses. Should an international package be returned the customer agrees in advance to pay an additional fee for the effort and cost of re-shipping the package.
Any package delayed, lost, or damaged due to a postal strike or during the days of postal contract negations is the responsibility and risk of the customer.
Alaska and Hawaii for any order containing Diapers or Mattress Covers you must choose the Priority Mail option only. Alaska and Hawaii if you select the incorrect shipping rates we will adjust your ticket automatically. No notice will be sent, the above statement is your notice.
We do advise you check out our Terms of Service Agreement prior to placing an order.
We now offer insurance on the Domestic Economy Shipping Option. This will lessen the risk to the customer, but does not eliminate all risk. Mountain View Products / LCL Supply will show evidence of a shipment.
If the package shows delivered in the carrier's system then the package is not lost and Mountain View Products / LCL Supply will not replace the package nor provide any refund. This insurance is provided for lost packages only. All Damage is still at the customer's risk. This insurance does not cover any form of theft. Packages stolen or lost after delivery are the full responsibility of the customer. Mountain View Products / LCL Supply does not accept any liability for packages lost or stolen after delivery.
We also offer Next Day Service. The carrier will vary depending on your choice you select in the shopping cart. We do not guarantee the package will arrive in one day or on the day the carrier agrees to deliver. We will not refund any portion of the cost of a next day air package or any other premium service such as Express Mail or other UPS expedited services that does not arrive the next day or the day it was expected or promised by the carrier. We will provide proof of shipment that we did hand over the next day air package properly and in adequate time for the carrier to have preformed their next day air duty. In some cases the next day air provided by a carrier may actually be a two or three day service. US Express Mail is a next day service to much of the United States, however it is a two or more day service to some locations. UPS also has some areas of the country that their next day air service is not actually next day air. If you have any questions call or e-mail us and we will see if your address is eligible for true next day air service. If you are unable to accept these conditions please do not select any expedited delivery options.
NO NEXT DAY AIR SERVICE IS OFFERED BY US EXCEPT FOR THE 48 CONTIGUOUS UNITED STATES OF AMERICA.